Meet CAASI
Your 24/7 AI Front Desk

Powered by advanced AI and trained on your business from day one, CAASI delivers thoughtful conversations—by phone, chat, or text—that guide clients to book the right services and turn every interaction into measurable growth.

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What is CAASI?

CAASI (Customer-Assisting Artificial Sales Intelligence) is your own 24/7 AI Front Desk and Wellness Concierge, and it will transform how you connect with clients by phone, on your website, and in your branded client app. Built on the latest Google Gemini models, CAASI provides personal, human-like client support that drives bookings, retention, and growth.

Customer

Engages customers to answer questions and guide them to book.

Assisting

Proactively guides conversations and gives personalized responses.

Artificial

Learns and adjusts to provide the best response in every situation.

Sales

Drives conversions by turning interest into bookings and revenue.

Intelligence

Captures contact details and insights to build lasting client relationships.

32% More Revenue

Businesses report up to a 32% boost in revenue, fueled by nonstop bookings, smarter lead conversion, and stronger client retention.

28% More Bookings

Businesses using CAASI see a 28% boost in bookings, trials, and sign-ups. As a true wellness concierge, CAASI turns conversations into paying clients and drives long-term business growth.

98% Client Resolution Rate

CAASI delivers concierge-style service day and night, and resolves nearly every inquiry on its own. Clients get the guidance they need to book, rebook, and return, all while easing your team's workload.

AI-Powered Engagement, Instant Client Support

Your clients never wait. Whether it’s a late-night phone call or a midday website visit, CAASI handles everything from booking and rescheduling to managing memberships and more—delivering a seamless experience every time.

Why Choose CAASI?

CAASI delivers the high-touch care of a dedicated wellness concierge, combined with the power of AI-driven growth. It guides clients with personalized answers, secures more bookings, and drives revenue, all while saving your team hours every week.

Hit Your Growth Goals Automatically

CAASI can boost bookings, reduce no-shows, and increase client engagement without extra overhead.

Go Live with Built-In Expertise

CAASI comes pre-trained with your unique business offerings and industry-specific knowledge. It can answer detailed questions with accuracy and insight. From fitness and wellness to beauty and med spa, it understands your world and provides trustworthy gui

Track Every Interaction Effortlessly

Every conversation and engagement lives in one easy-to-use dashboard. Your team sees the full picture and can jump in to follow up without missing a beat.

Stay On Brand

CAASI speaks in your business's unique voice, using your policies, pricing, and offers to deliver consistent, on-brand experiences every time.

Route Leads to the Right Staff

Every follow-up will be assigned to the right staff member or location. No confusion, no bottlenecks. Just faster responses and happier clients.

Book in Real Time

Whether it's a class, trial, or private appointment, your wellness concierge will be able to book instantly using your live schedule over phone, text, and chat.

Transfer Calls Seamlessly

Soon, when a client needs staff attention, CAASI will connect them live to your team without breaking the experience.

Know Every Client Instantly

As CAASI's abilities expand, it will be able to recognize whether a caller is a new lead or an existing client and adapt the conversation on the spot.

From Calls to Chats to Texts, CAASI Handles It All

CAASI connects with your clients wherever they are. From introductory calls to ongoing guidance, your AI agent engages naturally on every channel.

Give Every Client a Concierge Experience

CAASI is built into WellnessLiving and connected to your business data, so it knows your services, memberships, pricing, and schedule inside and out. This enables CAASI to have real, personalized conversations that guide clients to book, buy, and return.

Save Time and Scale Smarter

Whether you run one location or many, your wellness concierge saves staff time by managing client inquiries across phone, chat, and text. CAASI answers questions, manages bookings, and reserves intro offers automatically so your team can stay focused on clients, not inboxes.

Track Your Growth With Smart Dashboards

See exactly how CAASI fuels your growth. Track total conversations handled, new bookings created, leads captured, and revenue generated. Identify peak inquiry times, understand the top reasons clients reach out, and review call logs, all from one easy-to-use dashboard.

FAQ

Common CAASI Questions

What is CAASI, and how does it benefit my business?

CAASI stands for Customer-Assisting Artificial Sales Intelligence. In practice, CAASI is your wellness concierge, revolutionizing the client experience by greeting every visitor and caller, providing instant responses, answering questions about your services, capturing contact details, qualifying leads, and guiding them toward booking, all powered by our proprietary AI platform.

How does CAASI handle client communication?

CAASI connects with your website to respond to leads, answer questions, and support bookings. Soon, CAASI will be enabled to respond to calls and texts. All conversations are tracked in a single inbox with full transcripts and outcomes.

Will I see what CAASI is saying to clients?

Absolutely. Every message, call, and chat will be logged in a timeline with clear outcomes, so you always know what CAASI said, when it happened, and the result.

Does CAASI replace my staff?

No. CAASI acts as a helpful, 24/7 friendly extension of your front desk. It handles repetitive tasks and first-touch conversations so your team can focus on in-person and higher-value work.

How does CAASI improve lead follow-up?

CAASI turns your web traffic into hot leads. As your wellness concierge, CAASI collects contact details and keeps the conversation going until the client is booked.

Can I add more information for CAASI to use?

Absolutely. CAASI already knows your services, schedule, pricing, and policies from your WellnessLiving setup. But you can go further by uploading additional materials. Add nutrition guides, workshop flyers, retreat itineraries, or FAQ documents, and CAASI will use them to give richer, more personalized answers that reflect your full range of offerings.

Let CAASI Grow Your Business Revenue by +32%

Turn Visitors into Clients — CAASI turns conversations into bookings, helping you capture every opportunity.
Save Time and Staff Costs — Your AI front desk works 24/7, answering questions, guiding clients, and handling leads.
Better Service, Better Earnings — Clients get instant, on-brand answers that build trust, and keep them booking and spending.

Since adding CAASI, our bookings and revenue have jumped. It feels like having an extra staff member who knows everything.